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伊川物业之乱象

古语有云,无规矩不成方圆。

车,各行其道,才能通行无阻,畅行天下。

人,循规蹈矩,方可相安无事,生生不息!

千百年来,人类的发展形成了各种规矩,约束着人们的言行举止。然而,总有那么一些人或团体在利益的驱使下,漠视各种规矩的存在,心怀侥幸,反其道而行之。

房地产行业不守规矩的现象就特别严重,由之而来的物业管理行业尤甚之。

近些年,随着伊川县社会经济快速发展,城市面貌较之前有了突出的改变,出现了不少商品房项目,而开发商先入为主自己组建或找物业公司提前介入,导致本该是开发商解决的遗留工程问题而碍于主子是开发商迟迟得不到解决,业主和物业公司的对立面从还没搬进去就已形成。

停车难,难于上青天

一些小区开发商的车位建设不规范、租售比偏差大,导致住宅小区车位不能满足业主需求,所属物业公司擅自占用小区公共绿地和消防通道,改建成停车位,并强行租赁给业主。根据《物权法》规定,社区公共地面上的车位归全体业主所有,业主委员会是其权利主体。公共地面上是否需要添加车位、如何划分、如何收费均需要由业主投票决定,物业公司擅自划定车位和定价是不合理的。业主可以通过司法诉讼、投诉和协商等方式解决该问题。而物业管理中车辆管理本是分内之事,然而车辆多难于管理收取适当停车位的管理费是能够理解的,但是没有经过业主同意随便划个圈卖给业主或收取高额车位费是违规的。目前大多数小区都存在停车难,尤其是晚上很多人只能停在外面。

小区门卫敷衍,门禁形同虚设

为了保障小区业主的居住安全,现在有不少住宅小区都会在出入口或住宅楼大门安装车辆识别系统和门禁系统。但目前伊川城区多个小区的门禁系统形同虚设,外来人员、车辆可以自由出入,给业主带来很大的安全隐患。

我的小区广告谁做主

小区居民的衣食住行都是商家眼中的商机,小区广告也成为很多社区的常见现象,除了传单类“野广告”,小区里、电梯里的广告都是物业公司引入,并获得收益,但这些广告收益有多少?又用到了什么地方?

公共区域随意处置

侵占小区的公共空间进行牟利。例如不经业主同意便将电梯间、公共走廊作为广告展位出租,公共场地收费停车,地下室对外出租等。据相关规定开发建设单位擅自处置属于业主的物业共用部位、共用设施设备的所有权或使用权的,由县级以上房产主管部门处5万元以上20万元以下罚款;给业主造成损失的,依法承担赔偿责任。

投诉无门,建筑质量成了“踢皮球”

漏水、裂缝、掉皮……等等问题不是业主能够解决的问题,搬进来时好好的,过了一段时间问题多多,花了一生的积蓄为自己安个家,为什么工程验收时没有问题,用户住进去却问题多多。业主不知道是属于工程问题还是物业问题,找物业,物业明确告诉你是工程没建好,找开发商,开发商立马变脸,全然不是推销房子时的温馨面孔,大意是你交了物业费这些问题他们应该免费解决。很多业主投诉到相关部门,而答复是让业主委员会协商解决或走诉讼途径,然而业主委员的成立却难上加难,业主因为墙面裂缝上诉于法院毕竟是个漫长而耗时的事情。

业主欠费,形成恶性循环

物业管理是否能正常运作,为业主提供高质量的服务,全依赖于向业主收取的物业管理服务费。很多小区都有部分业主拖欠物业费的情况,如果再加之小区住户较少,那么肯定没有足够的资金维持正常的物业服务。服务质量下降,便会有更多的业主拒交物业费,这样就形成了恶性循环。

业主委员会难以成立

业主委员从成立到接管运行要经过向相关部门提出成立首届业主委员会的书面申请、 成立业主委员会筹备小组、筹备小组开展筹备工作一直到办理核准登记手续,其间有六大步骤,近20多个小流程。从目前来看很多小区一直没有成立业主委员会的原因有以下几点:一是缺乏对业主委员会的认知,很多筹备小组被业主误解,被阻止在门外;二是热心业主不多,很多业主过一天试一天,事不关已;三是很多小区存在空房、出租房,真正业主没有参与,因此签字率和支持率达不到业主委员会成立的条件等。

有关部门应切实加强对物业公司的监管力度

政府部门有重视小区建设的监管而轻视房屋使用过程的监管,即使物业管理企业未按资质规定要求从事服务,也没有具体的部门进行例行检查、处罚或取消资质。个别小区的物业管理企业对自身提供的劣质服务有持无恐,物业管理的乱象导致物业管理公司未尽充分的安全保障义务,未尽合理注意义务,收费与服务水平不适应,擅自抬高收费标准,扩大收费范围而提供劣质服务。甚至个别物业公司只收费不管理,为节省开支取消电梯的正常维修等恶劣行为,引起业主的强烈不满。

一个小区就是是一个小社会,看着后台收到的数百条留言,在网上有看了看伊川这几年的物业乱象,不客气的说物业坑业主,比银行坑客户、电信坑用户霸道的多,两相对比之下,业主换物业难上加难,而物业却拥有法律方面更多的保护。

业主还列出了物业十大罪状:

1、开发商广告宣传承诺相差大;

2、小区配套设施不到位,维修不及时,有乱收费现象;

3、投诉问题不能及时解决,工作态度差,治安不好;

4、不交物业费,物业公司私自停电停水;

5、业主房屋出现问题得不到及时解决,导致物业费拖交或不交现象;

6、对小区管理不到位,物业私自将绿化改地上汽车停车位出租、小区更有脏乱差现象;

7、小区广告收入来源走向不明;

8、小区维修资金不透明,更有伪造业主签字现象;

9、物业高价出售地下停车位,违背业主意愿私自安装地锁,业主回不了家或是停不了车;

10、物业在不经过业主的同意下,私自改装电梯安装电梯门禁,以此来限制业主。

无论你是业主,还是物业方面

你碰到过什么样的物业现象?

你对伊川的物业管理

有什么好的想法和建议?

欢迎留言分享!

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